Damaged or defective products can be returned directly for either a full refund or replacement. Whether to refund or replace the unit will be at the full discretion of PyroPet Candle Company.
Your return will need to be accompanied by a return authorization number. To get one, write us at firstname.lastname@example.org within 14 days of receiving your order. All returned packages should include the customers name, address, and telephone number. Packages can be sent to:
PyroPet Candle Company
290 Great Barrington Road
MA 01236, USA